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Implementacija na Srbskih železnicah
Začeli smo z implementacijo TOMAS na Srbskih železnicah,

Implementirali bomo module: TOMAS.DM (Upravljanje dokumentov), TOMAS.Projects (projekti), TOMAS.Meeting (upravljanje sestankov in sklepov), TOMAS.Cori (korektivni ukrepi), TOMAS.Proces (procesi).
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Implementacija TOMAS v Energetiki Maribor
Začeli smo z implementacijo v Energetika Maribor, Slovenija,

Implementirali bomo module: TOMAS.BP (Plan), TOMAS.Dashboards (nadzorne plošče), TOMAS.Reports (poročila), TOMAS.Projects (projekti), TOMAS.Cori (korektivni ukrepi) 
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Implementacija TOMAS v skupini Don don Srbija
Začeli smo z implementacijo v skupini Don don, Srbija,

Implementirali bomo module: TOMAS.BP (Plan), TOMAS.Dashboards (nadzorne plošče), TOMAS.Reports (poročila), TOMAS.Projects (projekti), TOMAS.Cons(konsolidacija), TOMAS. Meeting (Sestanki)
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Process is a solution intended for process modelling as a support in business process reeingineering or quality system management.

Main purposes of use:

  • Support to business process reeingineering
  • Record of the situation as a preparation for the implementation of new information support
  • Record of documentation workflows
  • Programme support to the implementation of a quality system
  • Monitoring of key performance parameters by processes and activities

Business process reeingineering

Business process reengineering means the analysis of an existing business model with the goal to create a new business that will be in compliance with the requirements dictated by market and in compliance with a company's strategy.

In the first phase of reeingineering, a connection between a business model of business processes and a company's strategy is established, facilitating the search for strategically critical points in business operation, and on the other hand providing the support for reeingineering on the highest managerial level.

In the next phase, the business model is divided in different processes which are, by using the TOMAS.Proces solution, recorded in their actual form and documented. Critical elements of business processes such as costs, times and the reference of information and resources to individual subprocesses and activities are analyzed and goals for optimization or reeingineering are set. By using simulation alternatives, an optimal business process model is created. These reeingineered business processes are then implemented and a system for constant improvement of business processes is provided enabling enduring preservation of company's competitive advantage.

TOMAS.Proces enables high quality extracts and transfer into Word and Excel. This means that right after the completion of modelling, the full documentation on the work carried out is transferred into Word and extracted.

Key data and information on processes for the needs of management can be published on a web portal.

Record of a situation as a preparation for the implementation of new information support

If a company decides to implement new information support (replacement of the exisitng SW, electronic business support, new information support for individual fields of business), it is first necessary to analyse a business process and model it in a way that is comprehensible to both business and information experts.

This is enabled by TOMAS.Proces and its functions with the option of selecting the most suitable information support provider. Numerous difficulties in implementation of new information support can be prevented by a high quality record and display of business process development and information support.

Documentation workflow record

Promot enables the recording of process documentation development within a company. The existing model is analysed and optimized (unification of documents, reduced number of documents, signatories, etc.). Such record represents a good base for the implementation of a workflow system.

ISO support

An efficient document management system is essential for each organization in achieving the goal of certification by ISO. Document management is a part of a certification process and evaluations performed by authorised auditors.

By using TOMAS.DM, a company gains a tool for simple administration and management of ISO documentation.

By establishing a classification plan, documents are accessible to the level of individual activities. Each level or activity contains information on necessary periodic tasks. Tasks are created automatically according to given conditions of necessary reviews.

The system automatically sends notifications on necessary tasks and expects that users will review documents by the dates agreed. It includes all components of the TOMAS.DM documentation system:

  • Security
  • Versioning of documents
  • Simple access
  • Audit report on document changes
  • Search by all metadata, key words
  • Central storage of documents
  • Inclusion of workflows
  • Electronic notification of document changes

Proces enables the description of company's processes according to ISO standard methodology. With Proces, processes, subprocesses, activities and relations between them can be defined. For each process, an organization unit, in which the process is performed, as well as an administrator and implementor are defined. Goals and indicators for performance measurement are defined for each activity.

Proces enables the review of and access to all process documents referring to a specific process, subprocess and activity. For each document, metadata such as title, type, administrator, version, date, etc. are visible. Each document can also be reviewed (e.g. we can see which form we have to use for a specific activity, and at the same time we can also read the instructions for the completion of the relevant form).


In simulation processes, a simulation of a process can be carried out after the addition of all links. This is followed by the entry of data on quantity, flow times, use of resources, etc.

Process performance measurement (KPI)

What cannot be measured cannot be managed. Therefore, to each process one or more indicators are assigned for measuring the performance of process implementation. The achieved values are compared with planned values, results are reviewed through tables and graphic displays. The module enables the following functionalities:

  • Drill down functionality for further detailed data by markets, business units and programmes
  • Internal benchmarking for business units
  • User adjustable semaphore – red, green, yellow sign (on indicators, business units, markets and products), trend indicators, warnings for a clear picture of implementation performance
  • User adjustable formulas for key indicators
  • Selection of a data aggregation method (sum, average, min, max)
  • E-mail notification in case of unrealized goals, delayed tasks or missing data

Corrective measures and tasks

We define corrective measures, authorized persons, operators, and tasks. Operators report on the implementation of tasks, the execution of tasks is monitored through filters by different parameters (authorized persons, operators, delayed tasks, etc.).